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        "html_text": "<div class=\"fr-view\"><p style=\"text-align: justify;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Verdana,Geneva,sans-serif;\"><span style=\"color: rgb(0, 0, 0);\"><strong>Document the outcome</strong></span></span></span></p><p style=\"text-align: justify;\"><span style=\"color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 14px;\">Finally, don&rsquo;t forget to document what has been agreed after a negotiation, whether in a follow up email or in a formal document. This can ensure everyone is clear on what has been agreed, which can reduce the chances of future disputes.&nbsp;</span></p><p style=\"text-align: justify;\"><span style=\"color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 14px;\">After a negotiation call, I&rsquo;ll typically email the other side a summary of our call, including what was agreed and any points that haven&rsquo;t yet been determined. At least that way, we have a record of where we got to. This can be essential if, for example, the person you negotiated with is replaced by someone else, or if they try to pretend that they didn&rsquo;t agree to a particular point further down the line.</span></p></div>",
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